Terms & Conditions

  1. Introduction
    These T&C outline the rules and guidelines for using the website axonixgroup.com, which is operated by Axonix Group, a group comprising Limitless Outsourcing, Mikkena, and Albi Smart.

  2. Definitions

    • "Company" refers to Axonix Group.

    • "User" refers to visitors of the website or customers using the services.

    • "Services" refer to the products and services offered by Axonix Group.

  3. Use of Website

    • Users must be at least 18 years old to access the website.

    • The website must not be used for illegal or unauthorized purposes.

    • Misuse of the site or violation of these terms may result in termination of access.

  4. Intellectual Property

    • All content on the website, including text, images, logos, and software, is the property of Axonix Group or its licensors.

    • Unauthorized use of the website's content is prohibited.

  5. User Responsibilities

    • Users are responsible for providing accurate and complete information when signing up or using the services.

    • Users must comply with all applicable laws and regulations when using the website.

  6. Limitation of Liability

    • The company will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the website or services.

    • The company’s total liability will not exceed the amount paid by the user for services.

  7. Third-Party Links

    • The website may contain links to third-party websites or services. The company is not responsible for these external sites.

  8. Termination

    • The company reserves the right to terminate or suspend access to the website for any violation of these terms without prior notice.

  9. Governing Law

    • These T&C are governed by the laws of Kosovo, and any disputes will be resolved in the courts of Prishtina.

  10. Changes to Terms

  • The company reserves the right to update or modify these T&C at any time, with the changes being effective upon posting on the website.

Privacy Policy

  1. Introduction
    This Privacy Policy explains how Axonix Group, which operates axonixgroup.com, collects, uses, and protects user data. The group consists of Limitless Outsourcing, Mikkena, and Albi Smart.

  2. Information Collection

    • Personal Information: This includes data like name, email address, phone number, and company information when users contact us or use our services.

    • Non-Personal Information: The site may collect non-personal information such as IP addresses, browser types, and usage data.

  3. Use of Information

    • For Service Delivery: Personal information is used to provide, maintain, and improve our services.

    • For Communication: We use the contact information provided to respond to inquiries or offer services.

    • For Marketing: With the user’s consent, we may send promotional materials or updates.

  4. Data Sharing

    • We do not sell or rent user data. However, data may be shared with third-party vendors or partners to facilitate services (e.g., payment processors).

    • Information may also be shared if required by law or in the event of a business transaction such as a merger.

  5. Cookies and Tracking

    • We use cookies and similar tracking technologies to improve user experience, such as remembering preferences and tracking website traffic.

    • Users can disable cookies through their browser settings.

  6. Data Security

    • We implement security measures to protect personal data from unauthorized access, loss, or misuse.

    • However, no method of data transmission over the internet or electronic storage is 100% secure.

  7. User Rights

    • Users have the right to request access to their personal data, request corrections, or ask for deletion of their data.

    • Users may also opt out of receiving marketing communications at any time.

  8. Third-Party Links

    • Our website may contain links to third-party websites. We are not responsible for their privacy practices.

  9. Data Retention

    • Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  10. Changes to the Privacy Policy

    • We reserve the right to update this policy at any time. Changes will be posted on this page.

  11. Contact Information

    • For any privacy concerns or questions, users can contact us at info@axonixgroup.com